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Alpine Travel & Tours Inc. Privacy Policy

 

Privacy Policy

At Alpine Travel & Tours, we are committed to safeguarding the privacy of the personal information you provide when using our website. This Privacy Statement outlines how we collect, use, and protect any personal data gathered during your visit to www.alpinetravel.com.  Please note that this Privacy Policy applies only to our website. If you access content or services through links on our site to other websites, including co-branded sites, their privacy policies will apply, and we recommend reviewing them for how your information is protected.

Our Promise

At Alpine Travel & Tours, we value the trust of our customers above all. Protecting your personal information is central to our commitment to providing excellent service.

  • We will keep all customer information shared with us secure and confidential.
  • We will collect and use only the minimum amount of information necessary to enhance your experience, inform you about our products and services, and improve our business operations.
  • Access to your information will only be given to authorized staff who are trained in safeguarding customer data. Employees who violate our Privacy Promise will face disciplinary action.
  • We will not share your personal information with third parties unless you have been informed through disclosures or agreements or if it is required by law.
  • We maintain control over your data. If you show interest in a third-party service or product, we may share your information with that business, but their use of your data is not governed by this policy.
  • When we partner with other businesses for support services, they must comply with our privacy standards, and we will audit them to ensure adherence.
  • We strive to maintain accurate, up-to-date records of your information. Where legally permissible, we will provide instructions on how to access and correct your data.

SMS Terms and Conditions

  1.  Consent for SMS Communications: Upon granting consent to receive SMS from our company, we assure you that your SMS consent will not be sold or shared with third parties or affiliates. Your phone number and SMS consent will be utilized exclusively for communication with you and will not be disseminated for marketing purposes.
  2.  Types of SMS Communications: If you have consented to receive text messages from Alpine Travel,  you may receive text messages regarding flight updates, airfare specials etc.  
  3. Standard Messaging Disclosures: 
    1. To opt out of SMS communications, reply with "STOP."
    2. For assistance, reply with "HELP."
  4. Sample Response for "HELP" Reply:
  5.  For further assistance, please visit our website at www.alpinetravel.com or contact us at 303-200-4540
  6. Message Frequency: You may receive approximately 5-10 messages per day related to your requests, though this frequency may vary.
  7. Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing structure and whether the message is sent domestically or internationally
  8. Opt-In Method: Customer will Opt-In for SMS messaging from Alpine Travel through intake forms on their website located at (www.alpinetravel.com), this agreement for SMS will not be shared with third parties for marketing purposes. 
  9. Opt-out Method: Customer will be able to opt out of SMS messaging from Alpine Travel  by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START

Information We Collect

**General Information:**

We may collect personally identifiable information such as your name, address, phone number, email address, and information about your computer when you register or interact with us. We do not knowingly collect personal information from children under the age of 13. If you are under 18, you must obtain permission from a parent or guardian before providing any personal data to us.

**Website Usage Information:**

We collect data on how visitors use our website, including the pages visited, the time spent on each page, and any interactions with site features.

**How We Use the Information**

We may use the information we collect in the following ways:

  • To fulfill the purposes for which you provided the information.
  • To send you email/SMS notifications about new or existing products, services, or special offers.
  • To improve our existing services or develop new features, products, and services.
  • To personalize the content and advertising you see based on your preferences or characteristics.
  • To combine information collected on our website with data you’ve provided through other Global Travel BD services.

  • We do not sell your personal information to third parties.

  • We do not sell, rent, release or transfer your SMS consent and phone numbers to third party for any marketing purposes.

  • We might share your information in the following circumstances: 1) Service providers 2) Legal requirement.

  • Message and data rates may apply. 

We may also release personally identifiable information if it is necessary to enforce our Terms of Use or protect our intellectual property rights. Additionally, we may disclose your personal data if required by law or under a good-faith belief that such action is necessary.

Cookies

We use cookies to enhance user experience and simplify navigation on our website. Cookies are small data files sent to your computer that are stored either temporarily in memory or on your hard drive. These help us remember your preferences and enable key website functions.

Security

Your personally identifiable information is stored on secure servers, and we continue to take measures to ensure the safety and confidentiality of your data.

International Data Transfers

As the Internet is a global environment, using it to collect and process personal information may involve data transfers across international borders. By using our website and sending us electronic communications, you consent to the processing of your personal data in this manner.

Policy Modifications

This Privacy Policy may be updated from time to time. Any changes will be posted on this page, so we encourage you to review it periodically. Rest assured, however, that we will not use your personal data in a materially different way than described here without your consent.

Comments and Questions

If you have any questions or concerns about our Privacy Policy, please contact us directly. We are here to help!